Managed IT Support
Finding the right IT Support company is a tricky process. There are so many out there and it’s a minefield to choose from the many lists of services they offer. We believe that we’re different to most. We aim to be your Trusted Technology Partner.
By focusing on helping you adopt the right technology for your business, school or charity we can ensure that we align to the plans of your organisation and embed ourselves as your team.
Sure, we offer IT Support Services if things do go wrong, but our view is that the value comes in the advice, guidance and delivery from our expert team. By focusing on Cloud and IT Security and wrapping the services we offer with dedicated Support, you are in safe hands.
If you have an internal IT team/person and are looking for complimentary IT Support services please note we have bespoke services available to assist which can be reviewed here
We Are the IT Company of Choice
IT Support in Inverness and around the Highland
Simplify IT Management
Managing IT life cycles, licensing, audits and compliance have never been easier. 247 monitoring delivers powerful reporting across your network, including the age of each device, all serial numbers, software installed and more.
By monitoring all components of your network, our help desk team see a full picture of your estate at all times. Emerging threats can are identified and prevented before they affect you.
Your security and confidentiality are incredibly important to us. Every device we monitor is covered by a confidentiality agreement, ensuring your data is kept safe and managed in line with the law and industry requirements.
Most IT issues can be resolved before they become critical. The trick is spotting issues and then preventing them. 247 monitoring keeps a professional eye on your network and systems at all times.
Proactive monitoring 24/7
Our 24/7 monitoring solution keeps a close eye on your network devices to maintain optimum performance, prevent attacks and ensure maximum agility
IT Service Desk
Our IT service desk team are on hand to deliver support when needed. Support is managed via telephone, client portal, email and livechat in a flexible and refreshing, people focused approach.
All organisations need technology to operate. IT resources within organisations can be limited, and if you fall behind in keeping up with IT maintenance, chances are you’ll eventually face a tech problem that will negatively impact your organisation. Managed services allow businesses, schools and charities to outsource their IT operations to a company that assumes ongoing responsibility for 24-hour monitoring, managing and problem resolution for the organisations IT systems. In most cases, a reputable MSP is far less expensive than hiring, training, and retaining your own IT staff. We offer a straightforward approach to delivering technical support with one single purpose: to support you! We ensure that you get the value you deserve from your IT partner so you can focus on running your business and we can take care of the tech.